Post CNY Cashback Special from helloPay

helloPay Cashback Special

Until February 22, 2016 only
Frequently Asked Questions

I have made the payment, but I do not see any Cashback in my account?

As stated in the terms and conditions, you will receive the Cashback in your helloPay account by February 25, 2016.

How can I get my Cashback if I am not a helloPay user?

The promotion is only for helloPay users, but you can register with us anytime during the promotion period.

You will not be entitled to the Cashback if you are still not registered with us by the end of the promo period.

How do I register as a helloPay user?

There are two ways to register:

1. You can choose helloPay upon checkout on Lazada and sign up when you are directed to the helloPay webpage; or

2. You can also go to and sign up. When you return to Lazada website to shop, you can proceed to checkout, choose helloPay, and log in.

What happens to the Cashback if I have to refund for my purchase?

helloPay will revert the Cashback.

Can I make multiple transactions during the day?

Yes. Please take note that the total Cashback to be rewarded to you will be according to the total amount you spend during the entire promotion period.